Shipping policy
Shipping Policy for CORSO
Effective Date: November 21st 2024
At CORSO, we are committed to delivering your orders promptly and securely. Below is our shipping policy to provide you with all the details you need about our shipping procedures.
1. Order Processing Time
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All orders are processed within 1-3 business days of receiving payment. Orders are not processed on weekends or holidays.
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You will receive an order confirmation email once your order has been successfully placed.
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If your order is delayed or there are any issues with stock availability, we will notify you via email with an updated delivery estimate.
2. Shipping Methods and Costs
We offer the following shipping methods:
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Standard Shipping: Delivery within 5 business days.
Cost: Free for orders over £50 or a flat rate of £5.99 for orders under £50 -
International Shipping: Delivery times vary by destination.
Cost: Shipping costs are calculated at checkout based on the delivery address.
Note: All shipping costs will be calculated at checkout before you complete your purchase.
3. Shipping Destinations
We currently ship to the following locations:
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Domestic: United Kingdom
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International: Europe, North America, South America
If your country is not listed, please contact us on Instagram for assistance.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. Please note that tracking information may take 24-48 hours to update after the shipment is processed.
5. Shipping Delays
While we strive to deliver your order within the stated timeframes, please note that shipping times may vary due to unforeseen circumstances such as weather, customs processing, or carrier delays. CORSO is not responsible for any delays caused by external factors once the package is in transit.
6. Shipping Address
Please ensure that your shipping address is accurate before completing your order. We are not responsible for any delays or delivery issues due to incorrect or incomplete addresses provided at checkout.
If you need to update your shipping address after placing an order, please contact us as soon as possible at [Your Email Address]. We cannot guarantee changes to the shipping address after the order has been processed.
7. Customs, Duties, and Taxes (International Orders)
For international orders, customs duties, taxes, and import fees may apply depending on the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more details before placing your order.
8. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at corsoclothes@gmail.com or on our Instagram account within 7 days of the expected delivery date. We will assist you in resolving the issue and work with the shipping carrier to file a claim if necessary.
9. Returns and Exchanges
For more information on our return and exchange policy, please visit our Return and Exchange Policy Page. We want you to be completely satisfied with your purchase, and we are here to help if you need to return or exchange any items.
10. Contact Us
If you have any questions about our shipping policy or need further assistance, feel free to contact us:
CORSO
Email: corsoclothes@gmail.com